When leaders seem to have an empathy allergy, I pay attention. You can recognize the symptoms of an empathy allergy when the leader in question shows a defensive reaction to empathy itself. It isn’t mere discomfort with it, but an active, disproportionate rejection. That’s a pattern you’ve probably noticed. The leaders who are quickest to
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You care about your team. That’s not the problem. The problem is that caring has started to feel like a trap. When you want to set a boundary, you worry you’ll come across as cold. When you want to push back on a request, you second-guess whether you’ll be seen as unreasonable. Every time you
Sarah had told her team a dozen times: “Don’t worry about the weekends. You’ve got it covered.” But she couldn’t stop herself from calling anyway. Every Saturday morning, she’d check in. Every Sunday afternoon, she’d send a quick message. Just to make sure everything was okay. Just to make sure no one was struggling. It
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There is no excerpt because this is a protected post.
There is no excerpt because this is a protected post.
Kindness as a Leadership Imperative This article unpacks key findings from “Why Kindness isn’t a Nice to Have” by by Nicki Macklin, Thomas H. Lee and Amy C. Edmondson and explains how leaders can turn kindness from a “nice to have” into a practical, performance-driven management discipline. Table of Contents Why Kindness Matters More Than
This article unpacks key findings from Melody Wilding’s HBR article, “How to Stay on Top of Your Team’s Projects–Without Micromanaging” and explains how leaders can turn research into practical strategies for managing performance with empathy and accountability. Table of Contents Why This Article Matters Leaders are under constant pressure to know what’s happening inside their
Summary: This article unpacks key findings from the 2025 State of Workplace Empathy Report and explains how leaders can turn research into practical strategies for managing performance with empathy and accountability. Table of Contents One of my first coaching clients was a minister who felt trapped and under fire. Her staff resisted her leadership. Her











