Category Archives: Uncategorized

Kindness that Delivers Results

Diverse team in a calm discussion, an empathetic leader leaning in, listening attentively.

Kindness as a Leadership Imperative This article unpacks key findings from “Why Kindness isn’t a Nice to Have” by by Nicki Macklin, Thomas H. Lee and Amy C. Edmondson and explains how leaders can turn kindness from a “nice to have” into a practical, performance-driven management discipline. Table of Contents Why Kindness Matters More Than

How to See Your Team’s Work Clearly Without Smothering It

empathetic leader checking team progress without micromanaging

This article unpacks key findings from Melody Wilding’s HBR article, “How to Stay on Top of Your Team’s Projects–Without Micromanaging” and explains how leaders can turn research into practical strategies for managing performance with empathy and accountability. Table of Contents Why This Article Matters Leaders are under constant pressure to know what’s happening inside their

Empathy Is a Bold Leadership Strategy—Not Weakness

Summary: This article unpacks key findings from the 2025 State of Workplace Empathy Report and explains how leaders can turn research into practical strategies for managing performance with empathy and accountability. Table of Contents One of my first coaching clients was a minister who felt trapped and under fire. Her staff resisted her leadership. Her

Holding the Tension: How Empathy Supports Lasting Change

Three visuals representing tension: a relaxed blue rubber band, part of a red band snapping from pressure, and a person pulling a taut rope anchored by a hand—illustrating the difference between slack, breaking, and held creative tension.

Summary: Empathy isn’t about rescuing—it’s about staying present with the discomfort of growth. This post explores how leaders like Michele Lewis Reeves hold the tension between current reality and future potential, guiding performance improvement without collapsing into quick fixes. Through real stories and the lens of creative tension, it offers a model for lasting change.

Why Team Stress Is A Manager’s Business

Summary: This article unpacks key findings from the HBR article Employee Stress Is a Business Risk—Not an HR Problem and explains how leaders can turn research into practical strategies for managing performance with empathy and accountability. Table of Contents Why This Report Matters The report’s core message is that stress is a systemic business risk

You Don’t Have To Be A Hero: Leading Through The Messy Middle

Image of a lighthouse surrounded by a storm at sea, a towering wave crashing against the side of the lighthouse under darkened skies as the light beams.

An Update from Amy: This post on “Hero Mode” has been expanded! The story you’ll read below is now the introduction to my complete framework, “The Leader as Regulator.” To get the full diagnostic toolkit, tactics, and scripts for leading through change, please click here to read the new, consolidated article. When I heard that Dan