Tag Archives: Leadership

Beyond “The Talk”: A Diagnostic Approach to Accountability

You have a team member who isn’t delivering. They seem disengaged, self-interested, or perhaps they are actively dropping the ball. The instinct for most high-performing leaders is frustration. You look at the facts, the reality, and the obvious solution, and you wonder: Why won’t they just do the right thing? When you feel this frustration,

It’s Time to Reboot Accountability: A Manager’s Guide to Building a Process That Actually Works

For many leaders, the simple phrase “holding someone accountable” creates a knot in their stomach. We dread it, seeing it as the opposite of empathy. This is a common cycle I call the “Reformer’s Trap.” It’s what happens when leaders, often with the best of intentions, default to judgment at the expense of trust. (If

The Self-Aware Leader: The Bridge Between Empathy and Accountability

Looking down at feet pedaling a bicycle, symbolizing the delicate and deliberate act of putting pressure on two sides in rapid succession to achieve balance. Superimposed text reads The Self Aware Leader: Keys to Balancing Empathy & Accountability

🔍 Summary:
Self-aware leaders balance empathy and accountability by noticing their reactions, pausing for perspective, and responding with clarity. This post outlines how to lead with both compassion and firmness—especially when performance is on the line.

Do Jerks Get Hired for Management? A Look at Empathy vs. Toughness

Split-screen image of two men in professional attire, blended at the center. The man on the left is smiling, warmly lit, and positioned in a bright open-plan office, representing empathetic leadership. The man on the right has a neutral expression and stands in a cooler-toned, darker boardroom, representing a tougher management style. A quote appears in the top right: “The best managers aren’t soft or cutthroat—they’re clear, compassionate, and firm.”

Inspired by Dave Anderson’s article at Scarlet Ink. The Leadership Myth Whether we say it aloud or not, the intuitive wisdom about leadership (which clearly grew out of the machoism of the mid-twentieth century) is that tough leaders get ahead, but empathetic ones get ignored. It’s such old thinking that it feels instinctive: forceful personalities