Author Archives: Amy Kay Watson

Lead by Design Beyond the Quick Fix

Illustration split into two halves showing a transition from chaos to clarity. On the left, overlapping calendar alerts and warning signs read “Urgent,” “Deadline missed,” “Meeting,” and “Overdue,” surrounded by tangled lines, alarm icons, and blurred figures rushing in confusion. On the right, the scene is calm and organized: a person reviews a clean technical blueprint on a drafting table with rulers, pens, and a tablet, suggesting focused planning and structured problem-solving. A large arrow in the center points from the chaotic left side to the orderly right side, symbolizing a shift from overwhelm to clarity and control.

In my last article, we looked at the reactive impulses that often steer our leadership when the stakes are high. Whether we find ourselves over-functioning to “rescue” a project or leaning into rigid control to “enforce” a result, these responses are often just different ways of trying to resolve the same thing: the Accountability-Support Tension.

The Strategic Deferral – How to Decline Advancement Without Derailing Your Career

Watercolor illustration of a Stressed woman at her desk

This is one article in a series of three that are all about saying “NO” strategically. This one focuses on how to turn down a promotion that doesn’t fit your goals without sabotaging your career advancement. The other two center on (1) how to reclaim your time and energy when you’ve built your career on

The Empathy Trap – When High Care Becomes Low Agency

Sarah had told her team a dozen times: “Don’t worry about the weekends. You’ve got it covered.” But she couldn’t stop herself from calling anyway. Every Saturday morning, she’d check in. Every Sunday afternoon, she’d send a quick message. Just to make sure everything was okay. Just to make sure no one was struggling. It

Navigating the Accountability-Support Tension Beyond Good Intentions

Forget “New Year, New Me.” You don’t need a new identity; you need a more reliable way to navigate the pressure you’re already under. The start of the year may inspire in leaders a wave of promises to be more present, more firm, or more in-tune with the team. Whether your reset button is January

Connecting the Dots: Why I’ve Been Obsessed with the PIP (and What Comes Next)

The formal launch of Reboot Leadership LLC. If you’ve been following my social media lately, you’ve noticed a theme. I have been posting relentlessly about Rebooting the PIP. I’ve been talking about it because the Performance Improvement Plan is the “canary in the coal mine” for organizational culture. When the PIP is broken (and it

Why the Accountability Ladder Fails (And How to Fix It)

I spent several years of my career facilitating Senn Delaney culture-shaping sessions, first for The Ohio State University, and then for Hertz Global Holdings. Senn Delaney, since acquired by Heidrick & Struggles, was the firm that effectively invented corporate culture shaping. If you’ve attended a similar session, you’ve seen the Accountability Ladder: The concept can

The High-Performer’s Trap: “Polishing” is Killing Your Progress

Two women are standing together in a professional office setting. One woman, dressed in a red suit, looks distressed, holding a hand to her head and clutching a tablet. The other woman, wearing a dark green suit, looks calm and focused as she examines the tablet, appearing to offer guidance or support.

A client recently told me, “I know perfectionism is supposed to be bad, but I can’t let it go. It’s the reason my work is better than everyone else’s.” She isn’t entirely wrong. But she is scientifically misunderstanding the engine of her success. Research in organizational psychology draws a sharp line between two distinct traits

The Promotion Trap: Why Management is a Career Change, Not a Step Up

You don’t want to be a victim of the Peter Principle, which says that people are promoted based on their tenure or their success in a previous role, irrespective of their capacity to excel in the new position. How do you decide like this when so much is at stake? No matter what you choose, you have lost what might have been your dream job in the other direction.