Author Archives: Amy Kay Watson

Navigating the Accountability-Support Tension Beyond Good Intentions

Forget “New Year, New Me.” You don’t need a new identity; you need a more reliable way to navigate the pressure you’re already under. The start of the year may inspire in leaders a wave of promises to be more present, more firm, or more in-tune with the team. Whether your reset button is January

Connecting the Dots: Why I’ve Been Obsessed with the PIP (and What Comes Next)

The formal launch of Reboot Leadership LLC. If you’ve been following my social media lately, you’ve noticed a theme. I have been posting relentlessly about Rebooting the PIP. I’ve been talking about it because the Performance Improvement Plan is the “canary in the coal mine” for organizational culture. When the PIP is broken (and it

Why the Accountability Ladder Fails (And How to Fix It)

I spent several years of my career facilitating Senn Delaney culture-shaping sessions, first for The Ohio State University, and then for Hertz Global Holdings. Senn Delaney, since acquired by Heidrick & Struggles, was the firm that effectively invented corporate culture shaping. If you’ve attended a similar session, you’ve seen the Accountability Ladder: The concept can

The High-Performer’s Trap: “Polishing” is Killing Your Progress

Two women are standing together in a professional office setting. One woman, dressed in a red suit, looks distressed, holding a hand to her head and clutching a tablet. The other woman, wearing a dark green suit, looks calm and focused as she examines the tablet, appearing to offer guidance or support.

A client recently told me, “I know perfectionism is supposed to be bad, but I can’t let it go. It’s the reason my work is better than everyone else’s.” She isn’t entirely wrong. But she is scientifically misunderstanding the engine of her success. Research in organizational psychology draws a sharp line between two distinct traits

The Promotion Trap: Why Management is a Career Change, Not a Step Up

You don’t want to be a victim of the Peter Principle, which says that people are promoted based on their tenure or their success in a previous role, irrespective of their capacity to excel in the new position. How do you decide like this when so much is at stake? No matter what you choose, you have lost what might have been your dream job in the other direction.

The Solitary Executive: Why Strategic Support is an Operational Necessity

Leadership at the senior level is inherently isolating. As you pioneer new paths for your organization, the number of peers who truly comprehend the complexity of your decision-making shrinks. You are left navigating a paradox: you are responsible for the collective success of the company, yet you often feel entirely alone in the execution. When

The Physics of Burnout: Why “Efficiency” is Costing You Your Best Decisions

Image visually represents the concept of burnout in the corporate world, with elements like exhausted professionals, a broken hourglass / clock symbolizing time pressure, and background elements suggesting mental health awareness. The tone is serious and thought-provoking, reflecting the urgent need for mental health initiatives in the workplace.

In 2023, 42% of workers reported feeling burned out, a statistic that had climbed steadily since 2020. But for senior leaders, the problem isn’t just the number of people burning out; it’s the type of people we are losing. We are seeing seasoned veterans (the ones who usually “power through”) hitting a wall. For years,

Beyond “The Talk”: A Diagnostic Approach to Accountability

You have a team member who isn’t delivering. They seem disengaged, self-interested, or perhaps they are actively dropping the ball. The instinct for most high-performing leaders is frustration. You look at the facts, the reality, and the obvious solution, and you wonder: Why won’t they just do the right thing? When you feel this frustration,