Listen as a Podcast If you’ve watched The Pitt, you already know: Dr. Robby (played by Noah Wyle) is the heartbeat of the Pitt. In a space defined by chaos, trauma, and split-second decisions, his presence is calm, clear, and profoundly human. He leads a team through the most intense situations imaginable without losing his
Author Archives: Amy Kay Watson
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Mar
Listen as a Podcast Conflicts happen. Even in high-performing teams, misunderstandings, offenses, or broken trust can interrupt collaboration. As a manager, how you respond in these moments can either divide your team further—or lay the foundation for a stronger, more resilient culture. Here’s a 5-step method to help team members move forward together after harm
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Mar
Mar
Listen as a podcast (AI Generated; may contain errors) Transitions aren’t just about external change—they’re about the internal psychological process people go through when adapting to that change. Inspired by Managing Transitions by William Bridges, this checklist helps leaders support individuals and teams through each of the three phases of transition: Ending, Neutral Zone, and
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Mar
🏆 The Leadership Struggle Many leaders feel tension between: 👉 Being empathetic and building trust. 👉 Being authoritative and holding people accountable. 🔑 Truth: The best leaders integrate both. ❗ Why It Matters Two common traps: ⚠ Too much empathy → Avoiding hard conversations, letting performance slip. ⚠ Too much authority → Creating fear, micromanaging,
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Mar
Mar
HR exists to protect the company, not necessarily you. That doesn’t mean HR is the enemy, but it does mean that navigating conversations with them requires clarity, confidence, and strategy. Whether you’re addressing employee concerns, advocating for fairness, or handling a sensitive issue, here’s how to approach these conversations without losing your voice. 1. Clarify
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Mar
Mar
🌟 Leadership is as much about self-mastery as it is about guiding others. 🌟 When was the last time you felt self-doubt as a leader? If your answer is “recently,” you’re in good company. A 2020 KPMG study revealed that 75% of executive women have experienced imposter syndrome at certain points in their careers✅. I
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Mar
Mar
Why Performance Improvement Plans Need a Rebrand Let’s be honest: “Performance Improvement Plan” has become a dreaded phrase in many organizations. For employees, hearing “You’re going on a PIP” can feel like a death knell—the new “Final Written Warning.” For managers, it can feel like an administrative hurdle imposed by HR to ensure legal coverage
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Feb
Feb
Compassion is more than just a feeling—it’s an active force that shapes workplace culture, builds trust, and strengthens organizations. Inspired by Awakening Compassion at Work by Monica C. Worline and Jane E. Dutton, this checklist provides actionable steps for fostering a compassionate work environment. Use it to assess and enhance how you respond to suffering,
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Effective leadership requires emotional strength, self-differentiation, and a calm, non-anxious presence. Friedman argues that leaders often fail because they succumb to the anxiety, emotional pressures, and reactive behaviors of those around them. The book advocates for leaders to stay grounded in their principles, resist the contagion of anxiety, and embrace the courage to confront challenges directly. By maintaining emotional resilience and clarity, leaders can inspire confidence, drive meaningful change, and avoid the pitfalls of over-functioning or reactive decision-making.
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Feb
Listen as a podcast: Burnout is a word we hear often in leadership circles. It lingers in the background, often spoken in hushed tones or with a resigned sigh. Leaders walk a tightrope, juggling competing demands as they strive to support their teams and meet performance targets while retaining their humanity. With unclear expectations from
