A leader I coach recently described a frustrating pattern. During a critical planning session, she saw her engineers and Scrum Masters repeatedly stepping in to cover missing work from product managers who were on planned leave… work that should have been completed in advance. While she was grateful for the stopgap effort, she recognized this
Author Archives: Amy Kay Watson
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Nov
Nov
How to move your team from “who is to blame?” to “how do we fix it?” using restorative principles. Conflict is not just an HR issue; it is operational drag. When trust fractures in a high-performing team, information flow slows down, decision-making creates friction, and innovation stalls. Most managers default to one of two modes
27
Oct
Oct
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15
Oct
Oct
Summary: When change moves faster than our team’s capacity to adapt, leaders need more than resilience—they need the skills of a Leader as Regulator. This post explores the predictable performance “Change Dip,” the observable data that shows your team is stuck in “The Labyrinth,” and provides a Leader’s Diagnostic Toolkit to restore performance by rebuilding
03
Oct
Oct
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26
Sep
Sep
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Sep
Sep
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Aug
Aug
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Aug
Aug
Inspired by Dave Anderson’s article at Scarlet Ink. The Leadership Myth Whether we say it aloud or not, the intuitive wisdom about leadership (which clearly grew out of the machoism of the mid-twentieth century) is that tough leaders get ahead, but empathetic ones get ignored. It’s such old thinking that it feels instinctive: forceful personalities
