Author Archives: Amy Kay Watson

Beyond the ‘Pit of Despair’: How Empathetic Accountability Lifts Teams Through Change

There’s a classic scene in The West Wing where Leo McGarry tells a story to a spiraling Josh Lyman. It’s about a man who falls into a pit. People pass by, offering advice and judgment from above. Then, a friend jumps in with him. The man says, “Now we’re both stuck.” The friend replies, “Yeah,

Be Decisive About Your Personal Life or Career

Are you paralyzed by decision-making? Whether in your personal life or career, the problem might not be your confidence level but rather a lack of clarity. Being either too decisive or too hesitant can derail your success. The Myth of Blind Confidence and The Problem of Hesitation There’s a common belief that being decisive equates

From Standoff to Breakthrough: A Leader’s Guide to Navigating Messy Conflict

In the house where I grew up, conflict was Not. Happening. We were pleasant! That didn’t exactly prepare me for the real world, though. You see, I was raised with a single approach to conflict: SILENCE. Boy, oh boy, my folks were experts at the silent treatment! So we avoided that. Being pleasant was one of our

Real-World Results in Empathetic Accountability

I partner with organizations to build systems that create high-performing, empathetic leaders. Here is what that impact looks like—for teams and for the individual managers who lead them. “Before Amy worked with our leadership… I felt under constant fire… After the Healthy Leadership Systems sessions… the team started leaning into one another in new ways.

The Blind Spots That Pull Leaders Away from What Matters Most

“I am concerned that I am not able to focus on what really matters to me and get distracted by making money.” Over the past 20 years, Mira had built an amazing career leading business development initiatives. But as her children graduated from college she found herself wanting something more meaningful for herself. She discovered

Communicate Clear Standards with Compassion

Do you need to have THAT TALK with a member of your team? You have a team member who seems to be acting out of self-interest rather than supporting the goals of the team. There are alternatives to putting the foot down or insisting, “If you don’t start doing what you’re supposed to be doing,

The Leader’s Guide to a Device-Free Day: Reclaiming Your Focus and Presence

Hi. I’m Amy Kay Watson, and I’m addicted to electronics…

Every third Sunday of the month, I have set aside a device-free day. That means this Sunday, I won’t be on email, social media, or even the phone.