Author Archives: Amy Kay Watson

How Emotional Self-Awareness and the Mood Elevator Transformed My Career

Just two years into my first dream job, I got fired. Like many new managers, I had been promoted because I was ambitious and good at the front-line work. But as soon as I was promoted I started using my authority to boss people around. I assumed I was right and they were wrong, and

The Power of the Introverted Manager: Why Quiet Recognition Often Lands Harder

A close-up shot of a white man's hand resting on the shoulder of another white man wearing a dark suit, with a soft focus on the background that hints at a well-lit environment.

In the current landscape of leadership, there is a pervasive myth that effective recognition requires high-voltage energy. We look at pop-culture archetypes like Ted Lasso, managers who lead with infectious, vocal enthusiasm, and assume that is the gold standard. I recently worked with an IT Manager at a non-profit who fell into this trap. He

From Dread to Momentum: A Strategy to Start Any Task

Closeup of hands tying laces on running shoes.

My client, a construction manager, was working on three buildings simultaneously. He was juggling three different architects and three separate contractor teams. If that wasn’t enough, he and his wife were renovating a rowhouse in anticipation of their first child. He said he wanted to talk about time management and prioritization. Soon, he opened up

Untangling Accountability: How to Solve Problems Without the Blame Game

A hand-drawn style illustration shows a stick figure lying on the ground, entangled in a chaotic web of thread. The figure looks overwhelmed and sad. The tangled lines are labeled “Control,” “Fix-it Mode,” and “Responsibility,” symbolizing the emotional burden of over-owning as a leader.

Listen as a podcast When something goes wrong, it’s easy to look for someone to blame. Accountability doesn’t always have to be reactive (see here for my thoughts on proactively managing accountability). But simply pointing fingers doesn’t solve the problem. The FORD Method helps us dig deeper to find out why things went wrong, and

The Physiology of Resilience: Why Tough Leaders Need “Soft” Science

In high-pressure environments, we often view resilience as the ability to endure pain. We treat our energy like a credit card with no limit, spending wildly on crises and ignoring the mounting interest rates. But biologically, resilience is not about endurance; it is about recovery. As a coach for senior leaders, I see brilliant professionals

The 5 Most Valuable Notes to Capture After a Coaching Session

The hands of a white man seated at his desk holding a pen and paper notebook with coffee cup in the blurred background and laptop keyboard in the foreground.

If you are in coaching, you should definitely have a notebook handy whenever you attend a session, whether you’re using a paper notebook or something on your computer (if it’s an online session). When you’re done with the session, then, it can be helpful to take notes on a variety of categories, including: These notes

How to Manage Uncertainty and Find Clarity When You’re Navigating Ambiguity

Are you facing unexpected changes and uncertainty? It can affect all aspects of your life, triggering fear and making it difficult for you to make good decisions. In this article I will explore the impact of ambiguity on our lives and provide practical tips for managing it in a healthy and effective way. 2020 gave

How to Have Connected and Clear 1:1s With Team Members

Good managers have regular 1:1 meetings with their team members, but it isn’t always easy to crack the code on how to do these meetings well. They have to be more than just a checkbox on your weekly to-do list, and they can be your ticket to building stronger relationships and understanding your team. Remember

What Radical Candor Really Means

Leadership isn’t just about making the big calls or navigating stormy waters. It’s about being genuine, authentic, and straightforward. Let me tell you what I mean by that. Imagine you’re sitting down with a friend over coffee. You want to share something vital, not to criticize but to help them grow. Now, if you’re really